In-Room Guest Services
Welcome to Hotel Aurelia Mare
Your fictional Mediterranean stay, beautifully orchestrated.
Connect your stay with your room number and first name to book, order and send requests to the hotel team.
How can we help you?
Your stay, at your fingertips
Order to your room, reserve a table, request anything and explore — all in one place.
Primary guest services
Everyday essentials
Order, book and track help from the hotel team.
Order now → Dining & ReservationsReserve a table at our restaurants — menus in 4 languages
Browse & book → Tickets & RequestsReport an issue or request assistance — tracked by the right team
Open portal →
In-stay services
Comfort, care and assistance
Request room care, hotel items, wellness and personal assistance.
Request service → AmenitiesRequest pillows, water, baby cots and available bath items.
Request amenities → Quick Service BundlesFreshen the room or prepare for a restful evening
Choose a bundle → Spa & WellnessMassages, facials and treatments arranged around your stay.
Book a treatment → Concierge / Guest ServicesTransportation, celebrations, local assistance and special arrangements.
Ask concierge → Lost & FoundLost something during your stay? Tell us and we will help find it.
Report a lost item →
Hotel & destination
Make the most of your stay
Practical hotel details, local inspiration, weather and special events.
Weather today · Tyrrhenian coast (showcase location)
19°CPartly cloudy
- High
- 19°
- Low
- 14°
- Wind
- 16 km/h NW
- Rain
- 0.5 mm expected today
Discover → Events & WeddingsCelebrate with us
Enquire → Hotel InformationCheck-in, Wi-Fi, facilities & hours
Read →
MultilingualEnglish, Arabic (RTL), Russian and Italian across the guest journey.
Instant confirmationOrders and bookings confirmed with a code — no apps, no passwords.
Everything in one placeDining, room service, requests and city guide — one welcome screen.
24-hour serviceOrder and request anything, any time — day or night.
