VALORIA
Guest Experience Suite

Welcome to Valoria

User-friendly, fast, and tailored for exceptional hospitality — our suite ensures guests have everything they need right at their fingertips.

Book a Table Guest Services
One suite, every touchpoint

Our Solutions

Two connected products under one identity — dining reservations and guest service requests, for guests and staff alike.

Valoria Restaurants

Dining & Table Reservations

Guests browse every restaurant with photos and translated menus, then reserve in three steps — verified against the hotel register, with live availability.

  • Menus with dish photography in 4 languages
  • Room + name verification, party-size limits
  • Staff console: occupancy, capacity, approvals
Open Guest Portal Staff Console
Valoria Service Desk

Guest Requests & Ticketing

Every guest request — housekeeping, maintenance, concierge — becomes a tracked ticket routed to the right department, with SLAs and full history.

  • Guest portal for raising & tracking requests
  • Departments, work orders and feedback loop
  • Staff console with dashboards and reports
Open Guest Portal Staff Console
MultilingualEnglish, Arabic (RTL), Russian and Italian across the guest journey.
Instant confirmationBookings and requests confirmed with a code — no apps, no passwords.
PMS-awareVerified against the in-house guest register, synced from the hotel systems.
Full oversightDashboards, capacity watchdogs and audit trails for the whole operation.